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Terms of delivery
We try to process and dispatch orders as soon as possible. The time of dispatch mainly depends on whether the desired merchandise is in stock, usually 1-3 days. If we have to order it, it may take up to 30 days. You will be notified of the exact date of dispatch via email or telephone.
We cannot guarantee that we will always be able to provide you with the desired merchandise. It will not be possible in the case of unexpected changes or difficulties on the supplier’s side or if exclusive merchandise (produced in a fixed amount without the possibility of additional manufacture) sells out and the supplier does not inform us of this.
This depends on the weight of the ordered merchandise, although it is normally 5-15 euros. We will inform you of the shipping fee via email before sending you the merchandise.
Means of delivery
We send the merchandise through the Slovak postal service in the form of a letter, parcel or letter/parcel “cash on delivery”.